Tote Bag From Heart Black

STANDARD SHIPPING
Australia: 10 working days - 12,99 $
Spain: 1-3 working days - 10 $
Europe*: 3-10 working days - 7.99 $
Brazil: 7-15 working days - 11.99 $
Rest of the World: 7-15 working days - 20 $

Free shipping on orders +110$

Estimated Time of Arrival for orders received during promotions and sales periods (Blackweek, Cyberweek, Christmas) might be slightly delayed.


*European countries included: Austria, Belgium, Bulgaria, Croatia, Denmark, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Sweden, United Kingdom, Czechia, Estonia, Finland, Cyprus and Slovenia.

Rest of the world (Australia): Returns must be managed by the customer, and an administrative fee of €15 applies due to customs procedures.

EU countries (except Spain and Portugal): Returns must be managed by the customer using the carrier of their choice. All products must be sent directly to our warehouse in Spain.

United Kingdom: We provide a return label. Due to customs procedures, an administrative fee of €20 applies.

Spain and Portugal:
1. Size exchange: If you need a size exchange, you can request it through our returns portal. The first exchange within the same order is free, as long as you choose the free shipping option. Otherwise, you will be responsible for the shipping costs. No second size exchanges are allowed. If you return an exchange, €11.97 will be deducted from your refund.

2. Gift card: You can choose to receive a gift card for the value of the returned items. With this option, the return shipping is free, and the card can be used for 1 year on our website. It's ideal if you want to exchange your items for others without paying return shipping fees or to gift it to someone special.

3. Refund: If you prefer a refund, we will return the amount using the same payment method used in your purchase. If you use our return label, a fee of €5.99 will apply.

We accept payments with:

-Visa
-MasterCard
-American Express
-Paypal
-Amazon payments
-Apple pay
-Google pay
-Klarna
-Shopify pay

Your payment information is securely processed. We do not store credit card details nor do we have access to your credit card information.